Support
Whatever stage you’re at, we’re here to support you. Find answers to common questions, get guidance on your loan, or contact our team for personalised help.

Before you apply
Get the support you need to start your application with confidence.
Who needs to apply for the loan?
Do you take security?
How long does the process take?
I want help with a Start Up Loan
How do I create a business plan?
Can someone else complete my business plan for me?
What is a forecast and how accurate does it need to be?
I don't have any capital to invest, can I still apply for a loan?
I have poor credit history, will you still consider my application?
After you apply
Managing an existing loan? Find the support and guidance you need right here.
I need help with a loan from The Enterprise Fund
My loan reference numbers start with BEF, BSC or NPI, who should I contact for support?
I need help with an existing BEF loan
Your payments
Need help with repayments? We’re here with support and advice to keep you on track.
My bank statement shows I make payments to 'The Enterprise Fund'. Who should I contact for support?
What should I do if I think I'm going to miss a Start Up Loan repayment?
How can we help you today?
Let's get you the support you need.